Leading with self: Positive Thinking and Motivation

What it was:

A session of positive thinking and planning, from a group exercise and a one-to-one co-coaching session, aimed at drawing up an action plan for achieving some of my professional aims. This was part of the Deputy Director Leadership Programme held in London on 28 January 2020.

What I learned:

In the exercise, imagined ourselves looking back to now from a vantage point of success, two years in the future.

We identified:

Wish – what I hope for in the future
Outcome – the benefits I will see if I achieve this
Obstacles – the obstacles in me I need to overcome to succeed
Plan – what I will do to overcome these obstacles.

For me, these were:

Wish:
* Leading a team ideally at SCS
* Working in the technology, innovation or digital field
* Doing something with impact, profile and influence.

Outcome:
* Feel happier, making a stronger contribution, using my skills, having a positive impact
* Achieving my social motivation of impact and influence

Obstacles:
* Lack of the right role
* Lack of the right networks and contacts
* Lack of career examples / behaviours

Plan:
* See below.

What I will aim to differently as a result

  • Generate examples tactically from the SCS behaviours, then do things that model those behaviours. The material is all publicly available!
  • Gain experience on how to join together a multidisciplinary team, and providing the enabling framework for teams to deliver
  • Be able to give examples where you mobilised people to work collaboratively
  • Learn to feel achievement from enabling others to do stuff (not doing it myself)
  • Understand the wider issues around AI e.g. cognitive biases; How do we engage people e.g. visualisation
  • Understand the benefits of the different factories, platforms etc.
  • Engage with the AI community; get on the GDS data science group; Go to events that help me move towards that skill set
  • Finally – Refresh my development plan to incorporate this.

Leading with Self: Emotional Intelligence

What it was

A one-day session on what it means to “lead self” in the context of a changing civil service, through being present and leading with emotional intelligence. Part of the Deputy Director Leadership Programme. Held in London on 28 January 2020.

What I learned

Emotional intelligence

The Emotional intelligence Framework – drawn from (Goldman, D. “Working with emotional intelligence”) – gives ways in which people can be emotionally intelligent and suggests areas to develop.

A similar model is the diagram here: https://hbr.org/2017/02/emotional-intelligence-has-12-elements-which-do-you-need-to-work-on

This model considers Self Vs Others and Awareness Vs Action

  • Awareness / self
    • Self awareness: Emotional self awareness
  • Awareness/ others
    • Social awareness: empathy, organisational awareness
  • Action /self
    • Self management: achievement orientation, adaptability, emotional self control, positive outlook
  • Action / others
    • Relationship management: conflict management, coach and mentor, influence, inspirational leadership, teamwork

Social Motivations

People typically have a combination of three social motivations:

  • Power motive: Primary test: Have an influence or make an impact on others
  • Achievement motive: Primary test: Meeting or exceeding a standard of excellence and or improving ones performance
  • Affiliation motive: Primary test: Maintaining or avoiding disruption of close friendly relations with people

People are often uncomfortable talking about power as a motivation!

Where things can go wrong:

  • Communication problems, including inability to listen or failure to speak up
  • Poor decision making processes, individual and group
  • Experienced experts can make poor choices and commit fundamental decisions making errors, especially under pressure

As a leader you need to be able to see when the team’s emotional engagement is blinding them to reality, for example failing to challenge assumptions, and leading to poor decisions.

Overall reflections on the day:

  • I find this subject hard to “do in the abstract” – I need to revisit this often and see how it can be applied at work.
  • I need to be braver and unafraid to challenge assumptions – especially from senior leadership.

What I will aim to do differently as a result

  • Get closer to the different teams and people – make more visits.
  • Understand what senior leaders want and worry about, talk to them.
  • Think about people’s motivations and how I can help them.
  • I will figure out a way of getting actions from these learning write ups into my task-tracking system
  • I will make time in my diary for leadership and reflection, and for follwing up on the actions from this course
  • Reflect on my social motives (impact and influence) and not to see it as bad, and reflect on the motives of others
  • I will aim to research how to develop greater focus, attention and self control (e.g. Pomodoro technique?)
  • Challenge assumptions and groupthink, have courage

Deputy Director Leadership Programme – additional reflections

What it was:

Some reflections on my overall learning, plus some miscellaneous learning from my notes, derived from the two days of the Deputy Director Leadership Programme held in London on 16 and 17 September 2019.

What I learned:

Focus on personal impact:

  • Focus on the key six or so relationships (boss, close peers, direct reports) where you can make a difference.
  • Where can I take a leadership position? How can I be useful to the wider programme?

Find the bandwidth to be a leader:

  • Carve out time in the diary!
  • Carve out time within the framework you are already operating in… so for example, Use 5 or 10 mins within existing meetings – do some reflection, ask how we are doing, how are people feeling, do we understand what we are doing and why?
  • Just do it!  Stop operating and start leading. Just stop doing the operator or manager work – give it to someone else. You are making the conscious choice to be in a different mode.

Miscellaneous points

  • People watch what you do and how you act, be aware of the shadow you cast.
  • Be a lateral thinker – think of it like a dating agency – how can you join together different unconnected parties to the common good?
  • Like a lobster, it’s good to feel uncomfortable as you grow
  • The importance of being able to manage between ambiguity and clarity

What I will aim to do differently as a result:

  • Re-engage on leadership and learning
  • Get back into coaching and mentoring (myself and others)
  • Carve out leadership time
  • Make the conscious decision to lead not just do work

Some specific actions:

  • Adapt and update my leadership statement
  • Update my learning and development plan
  • Make time for leadership thinking and review
  • Re-engage on networking and stakeholder engagement
  • Put in new learning time (Thursday and Tuesday nights)
  • Get this blog into better shape and be more disciplined in publishing my learning
  • Start gathering shareable data about my work and consider how to publish it
  • Set up some self-coaching – e.g. some automated tweets or a similar tool
  • Complete an exercise to capture my reflections from my time as Hd C&MI
  • Write up the EOY feedback and make this the basis of the next phase of learning

Leading with Self: The personal leadership statement

What it was:

A talk, group and individual exercise led by Dionne Corradine. This was part of the Deputy Director Leadership Programme held in London on 16 and 17 September 2019.


What I learned:

A personal leadership statement can help crystallise your leadership style, your aspirations, and what you offer to the people you work with. It can also be used as part of your objectives and to measure your progress.

A personal leadership statement takes time to develop and should be considered a work in progress – it can be a blend of where you are and where you want to be.  It should answer the question “Why should anyone be led by me?”

We conducted a brief exercise to generate a first-draft personal leadership statement.  Here is my draft:

PERSONAL LEADERSHIP STATEMENT – Ten-minute draft

What do I stand for?

  • The power of science, technology and information to do public good
  • The Integrity, impartiality and objectivity of the Civil Service
  • Experimentation and taking decisions based on evidence
  • The importance of collaboration 
  • Development and growth for all

Why follow me? Because I am:

  • Inspiring:
    • Try to see where the future is going and get there early
    • Always work collaboratively, cohering teams into action
    • Work to set a compelling vision and concepts 
    • Work to engage people and stakeholders in that vision
  • Confident:
    • Enjoy communicating, engaging and influencing
    • See and do things differently
    • Practice open leadership, working out loud and being open to feedback 
    • Volunteer and step in when things are going wrong
    • Try to influence thinking outside my area
    • Aim to be aware of myself, my impact and be reflective
  • Empowering:
    • Create a team that’s fun, supportive, loyal to each other
    • Keep myself and my team at the leading edge, by driving change and developing forward-leaning skills
    • Try to help my team achieve their development dreams
    • Encourage and reward reasonable challenge, listen to evidence
    • Enable teams to do new things in new ways

Things I’m trying to be better at:

  • Servant leadership
  • Planning and managing the pipeline of work
  • Staying always a leader, not a manager or operator 
  • Maintain technical skills and being an intelligent customer 
  • Coaching and mentoring my team leaders
  • Maintaining and growing my and my team’s networks

What I will aim to do differently as a result:

  • Develop the statement above and then try to live it!
  • Bake my leadership statement into my personal objectives
  • Build in review / reminder points
  • Consider ways to test my performance against the statement
  • Get hold of the speaker’s slides for this session as they contained lots of useful thinking.

Leading with self: Strengths and Shadows

What it was:

A talk, self and group exercises on Strengths and Shadows. This was part of the Deputy Director Leadership Programme held in London on 16 and 17 September 2019.

What I learned:

A ‘strength’ is defined as a pre-existing capacity for a particular way of behaving, thinking or feeling that is authentic and energising to the user, and enables optimal functioning, development and performance (Alex Linley, 2008).

It often feels weird to talk about your own strengths.

A quick three-minute estimate of my strengths, in no particular order:

  • Communicating and engaging people, through different styles and channels, both written and  verbal
  • Selling concepts, ideas and messages
  • Operating in the vision, concepts and ideas space, seeing the bigger picture, developing conceptual models and using metaphors
  • Analytical problem solving
  • Crisis management and working at pace
  • Innovating, being comfortable doing things that have not been done before

There is a simple quadrant model for addressing strengths and weaknesses; high capability and use versus low capability and use, and high engagement versus low engagement.

  • Strengths (High capability and use, high engagement)
    Definition: Energises and is enjoyable. Performed frequently and so capability and refinements are developed.
    Coaching Strategy: Build
  • Potential Strengths (Low capability and use, high engagement)
    Definition: Energises and is enjoyable, but has not yet been developed, through lack of opportunity
    Coaching Strategy: Develop
  • Fragile Strengths / learned behaviour (High capability and use, low engagement)
    Definition: Not enjoyable, but have been trained to do these things through work
    Coaching Strategy: Develop 
  • Weaknesses (Low capability and use, low engagement)
    Definition: Not enjoyable, not developed through the role
    Coaching Strategy: Work around

Strengths, when overdone can be “shadows”.  Some examples of strengths becoming shadows: 

Strength <> Shadow
Confident <> Arrogant
Team Player <> Dependent
Networker <> Avoids Tasks
Relationship Builder <> Creating Dependency
Preventer <> Risk Avoider

For example in my own case: Analytical Problem solving is a strength but its shadow is diving into the detail or ignoring potential partners in the problem

Don’t be afraid to say “I need time to reflect on it”

Think about energy – where does your energy come from? Planning and setting out time for these activities generates anticipation, which can itself generate energy.


What I will aim to do differently as a result:

  • Make a plan to address strengths, weaknesses and shadows and incorporate into my learning plan
  • Plan in some ‘energy building’ reward times.